The People Success Platform for Customer Service Teams

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Drive Engagement and Performance Improvements Across Your Contact Center

Stella Connect will enable you to build more motivated customer service agents and transform the way that your team leaders deliver coaching and QA. We are the only people success platform designed to meet the specific needs of customer service teams.

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Motivated Agents Drive Improved Business Results

With Stella Connect you will see reduced agent attrition and have the confidence to scale your service team without adding expensive layers of senior management. And with more engaged, higher-performing agents, you will generate increased sales by constantly delighting your customers.

Why Stella Connect

WHAT OUR CUSTOMERS ARE SAYING

“With Stella, we can deliver more personalized coaching which makes team members feel even more valued and confident in their job, and this positive impact can be seen through lower agent attrition.”

Craig Barnes
SVP of Customer Care,
Williams-Sonoma

“Stella Connect gives us real-time visibility into team member performance and allows us to deliver on-the-spot coaching. Team members feel like they are now understood.”

Kelley Zaske,
VP of Client Relations,
Quicken Loans

“Stella Connect has been a game changer for us. The product has made our agents happier and more engaged and has empowered our team leaders and operations team like never before.”

Ramon Icasiano,
VP of Customer Experience,
Earnin

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Supercharge Your Service Stack

Turnkey integrations with all major CRM and service platforms enable you to quickly and easily unlock the value of Stella Connect, while also enriching your existing customer data.

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Get the Very Best out of Your Customer Service Team.

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