Stella Connect is a customer feedback and quality management platform built for CX teams
Use customer feedback to motivate your agents and reduce attrition.
Deliver real-time coaching to agents based on detailed customer feedback.
Launch QA reviews off actual customer feedback
Measure the metrics that matter to your business, at scale.
Make things right with customers after negative service experiences.
Run more effective 1:1 meetings between agents and team leads.
Power reward, recognition and incentive programs for your agents.
Get a macro and micro view into every aspect of your service operation.
Harness positive service experiences to drive awareness and sales.
Turnkey CRM Integrations
Transform the way you measure, coach and engage your customer service team