Relied on by the World’s Leading, Service-Led Brands

Stella Connect is used by brands that range from disruptive startups through to billion dollar public companies. All of these companies share a common belief: that a motivated and high-performing service team is imperative for delivering world-class customer experience.

“Stella Connect is an amazing asset for our team and has totally changed the way we think about driving engagement across our contact center. The product is helping us take our service to the next level with a win-win for both our team and our customers.”


Team Performance How FabFitFun Leveraged Granular Feedback To Improve Customer Service
Team Performance MeUndies Saves Headcount Costs and Improves Service Delivery With Stella Connect
Agent Engagement How Williams-Sonoma Drives Cost Savings and Powers Service Recovery Across its Contact Center
Team Performance ECE and Stella Connect: How a Leading BPO Leverages Stella Connect
Team Performance Yext Improves Service Performance and Client Satisfaction with Stella Connect
Team Performance Birchbox Drives Customer Satisfaction With Stella Connect Service Recovery
Team Performance How the Harry’s Customer Service Team Puts Its Best Face Forward
Agent Engagement Earnin & Stella Connect: Improving Customer Experience; Driving Agent Engagement
Agent Engagement How Swanson Reduced Agent Attrition by 25% in a Single Year
Team Performance How RevZilla Uses Real-Time Customer Feedback to Improve Front-Line Team Performance
Agent Engagement Optimizes Service Performance and Motivates Front-Line Staffers with Stella Connect
Agent Engagement How ESPN Built a World-Class Customer Service Team From Scratch
Team Performance How TechStyle Supercharges the Performance of its Outsourced CX Teams by Utilizing Real-Time Visibility with Stella Connect
Team Performance How Kijiji Uses Stella Connect to Streamline and Supercharge Its Contact Center QA Program
Team Performance How UncommonGoods Uses Stella Connect To Measure and Improve Call Center Service Performance




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