Stella Connect and Freshworks

Motivate and Empower Your Front-Line Team



Why 1+1=3

We have developed a seamless Freshdesk, Freshservice and Freshsales integration with which enables you to unlock all the benefits of Stella Connect without any disruption to agent workflow. Through this simple integration you will be able to:

  • Automate Survey Distribution

    Automate distribution of feedback requests once Freshworks deals close, or tickets are solved.

  • Enrich Customer Feedback

    Associate tags or categories from Freshworks with customer feedback for deeper context.

  • Customize Feedback Requests

    Customize requests by brand or language depending on the interaction type.

  • Set Custom Rules

    Create rules for survey distribution within Freshworks to suit your specific workflow.

Integrated with the Suite

Stella Connect Workflow

Our Freshdesk integration unlocks a powerful workflow.

Combined Clients

Leading service-focused brands rely on the combined power of Freshworks and Stella Connect

Learn more about our Freshworks integration